Kavin Manickannan

Founder · Bangalore, India

I build software for the clinics the market forgot.

I'm Kavin. After eight years keeping production systems running for banks, retailers and hotel chains, I build healthcare products: DiaryDoc, an EMR for Indian dental clinics, and before that I co-founded Latte Health, open infrastructure for clinical AI.

See what I'm building Start a conversation
100+
DiaryDoc screens built
18
Phases complete, auth to loyalty
2
Companies founded
8+
Years running production systems

01 — Now

What I'm building

Healthcare software in emerging markets is still stuck in the last decade. The gap between what practitioners need and what exists is a product waiting to be built.

Founder Dental EMR · India

DiaryDoc

A full-stack EMR for the dental clinics in India still running on paper, WhatsApp and memory.

  • On-premise first, with a SaaS path built in from day one
  • Interactive SVG odontogram, OPD workflow and treatment planning
  • GST billing, lab orders, periodontal charting, X-ray/DICOM viewer and inventory
  • Patient loyalty programme and ABDM/ABHA integration for India's national health network
Next.jsNode.jsPostgreSQLDockerMinIO
diarydoc.site
Co-founder Mar 2026 – Sep 2026

Latte Health

Open-weight models and privacy-preserving tools for the next era of clinical management.

  • Interoperable, reliable and secure by design
  • Primitives that healthcare teams actually own, not locked behind a vendor's API
lattehealth.co.uk
Side project · Live Personal tools

Life Compass

A personal "ops dashboard" for life: tasks, open decisions, money and routines in one place.

Built during my own job search, when I needed what I build for production systems: one view of what's on fire, what's stable and which decision is still open.

ReactTypeScriptTanStack RouterTailwindCloudflare
View on GitHub

02 — Experience

From keeping systems up to building my own

Co-founder at Latte Health in 2026. Before that, eight years at Accenture (May 2017 – Jun 2025) managing the stability of Java microservices for global clients in banking, e-commerce and hospitality.

  1. Mar 2026 – Sep 2026

    Latte Health · Clinical AI

    Co-founder

    Built open-weight models and privacy-preserving tools for clinical management: interoperable, reliable and secure by design.

    lattehealth.co.uk
  2. Apr 2024 – Jun 2025

    Accenture · Truist, Investment Banking

    Senior Analyst, Custom Software Engineering

    Managed production stability and availability for Java-based Wealth & Trust microservices in a high-volume banking environment.

    Show details
    • Shifted the team from reactive to proactive monitoring by building Splunk dashboards that separated system errors from user errors, and adding threshold-based alerts for server and database errors, so problems were caught before they escalated into P1/P2 incidents.
    • Led the incident lifecycle in ServiceNow: triaged P1/P2 incidents, coordinated with dev and ops teams for resolution, and drove post-mortem reviews to reduce MTTR.
    • Ran structured root cause analysis on recurring application failures and coordinated permanent fixes, reducing repeat incidents.
    • Managed release planning and deployment execution across QA, Dev and Ops, with no unplanned downtime during production changes.
    SplunkServiceNowJava microservicesRCAP1/P2
  3. May 2023 – Mar 2024

    Accenture · Chanel, E-commerce

    Senior Analyst, Custom Software Engineering

    Cut routine monitoring effort from ~15 minutes per hour to under 5 by replacing hourly manual checks with Dynatrace synthetic monitoring.

    Show details
    • Synthetic monitors simulated user journeys at set intervals, catching outages without a human watching the screen.
    • Oversaw production monitoring across multiple global regions to support the rollout of e-commerce platforms into new markets.
    • Trained and mentored junior team members on Dynatrace monitoring, log analysis and incident triage best practices.
    • Monitored and troubleshot global scheduled batch jobs (crons) via SAP to keep business processing running across time zones.
    DynatraceSynthetic monitoringSAPMentoring
  4. Aug 2021 – May 2023

    Accenture · Marriott, Hospitality

    Technical Operations Analyst, CIAM

    Verified the observability stack migration and supported customer identity and access management for Marriott.com.

    Show details
    • Verified and validated the migration from AppDynamics and Sumo Logic to Dynatrace and Splunk, testing that monitoring coverage held through the transition, then ramped the team up on the new tools.
    • Coordinated endpoint migrations to securely manage customer identities, user registration and application access.
    • Served as the technical point of contact for onboarding new partner integrations with Marriott.com.
    • Provided real-time support and technical verification alongside development teams during critical deployment windows.
    DynatraceSplunkAppDynamicsSumo LogicCIAM
  5. Jun 2017 – Jul 2021

    Accenture · Marriott, Hospitality

    Technical Operations Analyst, Profile Services

    Supported data migration and system integration through the Marriott, Starwood and Ritz-Carlton systems merger.

    Show details
    • Supported data migration and system integration across legacy platforms during the merger.
    • Moved the team from manual status checks to alert-driven monitoring by redesigning core operational workflows and building dashboards that caught degradation early during high-traffic release windows.
    • Onboarded and trained new team members on application architecture, internal support processes and monitoring tools.
    AppDynamicsSumo LogicData migrationTraining

03 — Story

A friend needed help. The software didn't exist.

A dentist friend asked me to help him manage his patients. I sat down to understand the problem and realised the software just didn't exist for clinics like his.

Most dental clinics in India run on paper registers, WhatsApp reminders and Excel sheets, or on outdated software that wasn't built for how a clinic actually works. Software built for Western markets has the wrong pricing and the wrong workflow. My friend didn't need another generic CRM. He needed something that understood odontograms, lab slips, GST billing and the way a dentist actually moves through a day.

So I built it. DiaryDoc is now about 100 screens across 18 phases, with a clear path to SaaS and ABDM/ABHA integration. Alongside it, I co-founded Latte Health to build open, privacy-preserving infrastructure for clinical AI.

The thread is consistent: the people delivering care deserve tools that fit how they work, and that they actually own.

04 — Toolkit

Skills, certifications and education

Operations & incident management

P1/P2 incident responseProduction availabilityRoot cause analysisMTTR reductionSLA governanceChange managementOn-call support

Observability & monitoring

DynatraceSplunkAppDynamicsSumo LogicSynthetic monitoringThreshold-based alertingCustom dashboardsAPMLog analysis

Platforms, tools & methods

Java microservicesAWS (foundational)SAP cron/batch jobsServiceNowJiraPostmanSOAP UIAgile / ScrumCross-functional coordinationTeam mentoring

Building products

Next.jsNode.jsReactTypeScriptPostgreSQLDockerMinIOTailwindCloudflare

Certifications

  • Professional Scrum Master I (PSM I) Scrum.org · 2026
  • AWS Certified Cloud Practitioner In progress
  • ITIL 4 Foundation In progress

Education

  • B.Tech, Information Technology Sri Krishna College of Engineering & Technology, Anna University · 2017

05 — Contact

Let's build something useful.

Open to clinic pilots, investor conversations, and anyone building at the intersection of healthcare and software in India. I reply within 24 hours.

Email me